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Friday, April 18, 2008

Witness to history, telegraph service set to shut down

During a recent visit to the Central Post Office on Bangrak Road, officials there proudly told me about the history of the post office building, which has been deemed to be part of the nation's cultural heritage.

Jeerawat Na Thalang

The Nation

"There's a bomb underneath the car parking lot," an official said, pointing to the parking space in front of the building. The bomb was dropped during World War II but it did not explode. Officials didn't know how to retrieve the bomb without setting it off, so they left it there after the war ended.

The monolith building was designed according to old European architectural styles and its floor is decorated with tiles from Italy. The tiles may have darkened over the years but they give a vintage look to the interior of what is known as both the Bangrak Post Office and the Central Post Office, Bangkok South.

The building has witnessed the fast-changing pace of communications technology, from the old days when postmen wore neatly ironed shirts with shining stripes and rode bicycles to deliver mail to more modern times when people on different continents can communicate via email within seconds.

From next month, this old building will witness another historical event in the evolution of technology. The telegraph service will cease to exist, with a new generation turning to new methods of communication like e-mail.

Telegraph was once one of the most popular ways to send quick messages. People used the telegraph wire to deliver hot news, such as the results of a job interview, news of a recent death or claims for debt payment. At its peak, from 1987 to 1992, more than 500,000 messages were sent by telegraph each month. But that number has declined to some 8,000 this month. CAT decided to close down the service because the cost of maintaining it was not worthwhile.

The telegraph service came to Thailand in 1875. At that time, both the French and the British offered to construct telegraph lines in Thailand. The French offered to connect the line to Saigon, while the British wanted to run a line from Bangkok to Tavoy, Burma. King Rama V eventually turned down the offers from both countries and decided that Thailand would construct its own line. Thailand launched its first line in the East, connecting Bangkok and Samut Prakan. The service was later expanded to Prachin Buri to connect with the Indochinese line in Battambang in Cambodia and Saigon in Vietnam. Later on, the service was expanded throughout Thailand.

The telegraph was in fact part of several historical events. On January 17, 1928, the Post and Telegraph Department launched the international radiotelegraphy line for the first time by using a short-wave transmission machine to send a signal to Berlin. King Rama VII sent a telegraph to the Thai ambassador in Berlin saying:

SIAMESE MINISTER BERLIN

GREETING AM GLAD TO BE ABLE TO SEND FIRST MESSAGE DIRECT BANGKOK BERLIN RADIO

PRAJADHIPOK R

During World War II, the international telegraph service - which came through Manila - was halted in December 1941. Later on, the Thai government tried to negotiate the re-launching of the service via a neutral country. On April 6, 1942, the international telegraph service was reopened as the service was connected via Geneva, Switzerland.

Postal staff said that when they were students at the Post and Telegraph School, Morse Code class was their toughest because they had to memorise how to send the code accurately. An urban legend at the school had it that some telegraph experts could receive and memorise four messages at the same time before delivering them all later.

Officials said they received incomprehensible messages frequently, which they suspected were sent by lovers. Unfortunately, quite a number of the messages sent were death notices.

"It combined the art of finger-tapping and the accuracy of the code," said Saneth Pangsapha, the 59-year-old head of the Bangkok South Post Office in Bangrak. He demonstrated how to tap the code with his flexible wrist. "Telegraph is very classic. It requires both technical skill and a human touch," he said while complaining that his wrist has turned "dusty" because he cannot move his fingers to tap the code as fast as he used to.

These days, the telegraph service section consists of 25 staff members, a reduction from some 300 when the service was more popular. The telegraph section is located on the upper floor of the Bangrak Post Office. Morse Code is no longer applied. Officials use a computerised system to send telegraphs.

Consumers can, however, fill out the telegraph forms, which they can collect from the ground floor of the post office. Pieces of the brown paper form available in a box obviously shows that the form has not been reprinted in years.

Many years ago, the telegraph office wanted to change the image of the telegraph service. "People were frightened when they received a telegraph. They thought chances were good they were about to receive death news," said Kanissorn Tongsap, another post office official. The post office introduced the idea of telegraphs sent for "friendship and goodwill". However, the campaign was not quite successful as people turned to other types of technology to send messages, such as SMS.

Thailand is not alone in closing the service, as other countries have also ended the service recently. "The other factor forcing us to close the service is that spare parts needed for telegraph equipment are no longer available," said Kanissorn. Some countries such as France, however, used telegraph services during the Iraq War because the services were deemed safer. Who knows, the abandoned telegraph poles along several main roads may be dusted off and used again.

Members of the public are invited to join the telegraph exhibition in the final week of April at the Central Post Office in Bangrak.

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